If you do not have 2SV turned on, you can still restore data from the Code42 (CrashPlan) client on your computer.
Yes, in order to provide an extra level of security, Google 2 Step Verification needs to be enabled on your WFU Google account to access. Do I need to have Google 2 Step Verification enabled to restore data via the Code42 (CrashPlan) website? It is encrypted once during transmission and again on the storage servers. Yes, in fact, the data is doubly encrypted. Files and folders stored on the root of the hard drive (C:) or Macintosh HD will not be backed up by Code42 (CrashPlan). Users can create a folder within the Documents directory called personal_data - any files stored under this directory will not be backed up by Code42 (CrashPlan). If any personal data is stored within this directory structure, then it will be backed up. Will my personal data be backed up?Īny data within the user’s home directory will be backed up. Only a select group of Wake Forest technical staff members can access the data and this will only be done with authorized approval. Within this timeframe, these files and their version history can be accessed. Does Code42 (CrashPlan) backup my Trash or Recycle Bin?Ĭode42 (CrashPlan) temporarily backups files you have deleted for 6 months. This would pertain to deleted files and computers that have not checked in with Code42 (CrashPlan) in over six months. If I delete a folder/document, does it get deleted from Code42 (CrashPlan)?įiles are retained on the Code42 (CrashPlan) servers for six months after they have been last updated from the user’s computer.
It is meant to securely backup data and recover it when necessary. Code42 (CrashPlan) is a data backup solution, not intended to be used for storage or archiving purposes. Is Code42 (CrashPlan) replacing Google Drive? If your backups are paused, open the Code42 (CrashPlan) application and click "resume" to reinitialize backups. If backups are paused or currently disabled you will see a "greyed" icon with a "broken" line: The small "up" arrow in the icon indicates that Code42 (CrashPlan) is active and backing up your data. If Code42 (CrashPlan) is installed on your computer you will see an icon in your system tray (Windows - bottom right) or menu bar (Mac - top right): How do I know Code42 (CrashPlan) is working? Please contact the Service Desk if an exception is necessary. Exceptions can be made under special circumstances, after a one-on-one consultation. Can I back up data stored on an external drive?īy default, Code42 (CrashPlan) only backs up data in the "Users" folder - data stored on an external drive will not be backed up.
Wake Forest will support the Windows and macOS clients for Code42 (CrashPlan). Which operating systems does Code42 (CrashPlan) support? Please refer to our Restore Data video for step-by-step instructions, or view the written instructions. Please note, you will need to log into Code42 (CrashPlan) on your new computer to begin backing up. Logging in is easy and can be completed with Google Single-Sign On.
Please contact the Information Systems Service Desk if you do not see the Code42 (CrashPlan) icon in your system tray (Windows - bottom right) or menu bar (Mac - top right). If your computer is not registered with SCCM or Jamf, Code42 (CrashPlan) will not be automatically installed. The installation of Code42 (CrashPlan) is automatically pushed out to all faculty and staff computers on the Wake Forest domain. The Wake Forest University version of Code42 (CrashPlan) is available at no charge to all faculty and staff, not including the Medical Center. Your data is automatically backed up on a periodic basis and can be recovered easily in the event of computer failure other data access needs. Code42 (CrashPlan) is an automated online backup solution for data stored on your primary WFU-issued computer.